NCOMPUTING VSPACE PRO-AMP

NCOMPUTING VSPACE PRO-AMP

AMP for vSpace Pro compliance is counted based on the number of devices that are associated with connected to your NComputing Management Portal account.

Older NComputing devices (L250/L300/M300) that were manufactured prior to January 1, 2015 can use vSpace Pro 11 LTS and vSpace Pro 12 (Enterprise Edition) without any service interruption.

  • Latest Windows OS support including Windows Server 2019, Windows Server 2022, Windows 10 (single user/1 to 1 VDI) and Windows 11 (single user/1 to 1 VDI)
  • Support for RX300 and LEAFOS (USB boot or repurpose x86 PC/laptop)
  • Native webcam support with RX300 and vSpace Pro software client for video conferencing applications like Microsoft Teams, Zoom, WebEx, GotoMeeting and Skype
  • Enhanced audio quality for L-series, M/MX-series thin clients
  • Scalability for large deployments
  • Access to latest features like smart board, multi-touch and enhanced smart card support
  • Built-in vCAST Streaming technology for both Chrome and Microsoft Edge Browser
  • Health Monitoring for your servers
  • Unlimited access to Knowledge Base
  • Web-based ticket support (up to 5 per month)
  • Critical issue maximum response time: 2 business days
  • PMC Device Management software for RX300
  • Subscribe to AMP with coverage for 10 (1 year, 3 years and 5 years subscriptions) or more devices and get 5 complementary vSpace Pro Client software licenses
Order SKU name Description
NC-AMP-1A 1-Year AMP for vSpace Pro (Legacy device support, vSpace Pro Enterprise access, premium tech support, PMC Device management tool). Per device.
NC-AMP-3A 3-Year AMP for vSpace Pro (Legacy device support, vSpace Pro Enterprise access, premium tech support, PMC Device management tool). Per device.
NC-AMP-5A 5-Year AMP for vSpace Pro (Legacy device support, vSpace Pro Enterprise access, premium tech support, PMC Device management tool). Per device.
  • If you have NComputing devices that were manufactured on or after January 1, 2015, your devices can access vSpace Pro 11 LTS without any restrictions. vSpace Pro 11 LTS supports up to Windows Server 2016 and Windows 10 (Only For Single User/1 to 1 VDI). However, your devices will not be able to connect to vSpace Pro Enterprise Edition.
  • If you have older NComputing devices (legacy devices) that were manufactured prior to January 1, 2015, they will not be able to connect to vSpace Pro 11 LTS or vSpace Pro Enterprise Edition. You must purchase AMP for vSpace Pro to become AMP compliant in order to connect these legacy devices to vSpace Pro 11 LTS or vSpace Pro Enterprise Edition.
  • Support is limited to KB articles, and a limit of 3 web-tickets per year and pay per incident option after that. No phone support or chat is available.